{"id":6206,"date":"2025-09-12T10:43:47","date_gmt":"2025-09-12T10:43:47","guid":{"rendered":"https:\/\/loetb.ie\/?page_id=6206"},"modified":"2025-09-12T11:01:39","modified_gmt":"2025-09-12T11:01:39","slug":"4m2015-hotel-front-office","status":"publish","type":"page","link":"https:\/\/loetb.ie\/ga\/staff-documents\/qqi-descriptor\/qqi-level-4\/4m2015-hotel-front-office\/","title":{"rendered":"4M2015 Hotel Front Office"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6206\" class=\"elementor elementor-6206\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-251a30a e-flex e-con-boxed e-con e-parent\" data-id=\"251a30a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a3f69a9 elementor-widget elementor-widget-heading\" data-id=\"a3f69a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4M2015 Hotel Front Office<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-752ffa8 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"752ffa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2e244c e-flex e-con-boxed e-con e-parent\" data-id=\"a2e244c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2051daa elementor-widget elementor-widget-text-editor\" data-id=\"2051daa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Download the Programme Descriptor <a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Major\/HotelFrontOffice4M2015.doc\">anseo<\/a><\/p><p>Click on the component code\u00a0below to download an individual component<\/p><table border=\"1\" cellspacing=\"1\" cellpadding=\"1\"><thead><tr><th scope=\"col\">Code<\/th><th scope=\"col\">Title<\/th><th scope=\"col\">Credit<\/th><th scope=\"col\">Specific Validation Requirements<\/th><\/tr><\/thead><tbody><tr><td colspan=\"4\"><h5>The following programme modules must be included<\/h5><\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/CustomerService4N1989.doc\">4N1989<\/a><\/td><td>Seirbh\u00eds do Chustaim\u00e9ir\u00ed<\/td><td>10<\/td><td>\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/HotelFrontOfficeOperations4N0623.doc\">4N0623<\/a><\/td><td>Hotel Front Office Operations<\/td><td>20<\/td><td>A computerised property management system<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level%204\/Level%204%20Minor\/PersonalAndInterpersonalDevelopment4N1131(1).doc\">4N1131<\/a><\/td><td>Personal and Interpersonal Development<\/td><td>10<\/td><td>\u00a0<\/td><\/tr><tr><td>5N2078<\/td><td>Tourism Principles and Practice<\/td><td>15<\/td><td>\u00a0<\/td><\/tr><tr><td colspan=\"4\"><h5>A minium of one programme module from the following list must be included, to a total credit value of 15<\/h5><\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/Work Experience 4N1168.docx\">4N1168<\/a><\/td><td>Work Experience<\/td><td>15<\/td><td><p>The work experience requirement for this programme is a <strong>minimum <\/strong>of 10 days<\/p><p>This descriptor will deactivate in June 2026.\u00a0<\/p><\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/WorkPractice4N1170.doc\">4N1170<\/a><\/td><td>Work Practice<\/td><td>15<\/td><td>\u00a0<\/td><\/tr><tr><td colspan=\"4\"><h5>Additional Credits may be acquired from the following components<\/h5><\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/BookkeepingAndAccounts4N2267.doc\">4N2267<\/a><\/td><td>Bookkeeping and Accounts<\/td><td>10<\/td><td>\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/BusinessCalculations4N2279.doc\">4N2279<\/a><\/td><td>Business Calculations<\/td><td>10<\/td><td>\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level%204\/Level%204%20Minor\/CareerPlanning4N1109(1).doc\">4N1109<\/a><\/td><td>Career Planning<\/td><td>10<\/td><td>\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level%204\/Level%204%20Minor\/Communications4N0689B-01.doc\">4N0689B-01<\/a><\/td><td>Communications<\/td><td>15<\/td><td>This descriptor will deactivate in June 2026.\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/ComputerApplications4N1112.doc\">4N1112<\/a><\/td><td>Computer Applications<\/td><td>10<\/td><td>\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/DataEntry4N1113.doc\">4N1115<\/a><\/td><td>Data Entry<\/td><td>10<\/td><td>\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/DatabaseMethods4N1115.doc\">4N1115<\/a><\/td><td>Database Methods<\/td><td>10<\/td><td>\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/DesktopPublishing4N1854.doc\">4N1854<\/a><\/td><td>Desktop Publishing<\/td><td>10<\/td><td>\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/ESOL4N118.doc\">4N1180<\/a><\/td><td>English as a second language<\/td><td>10<\/td><td>\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/EntrepreneurialSkills4N1128.doc\">4N1128<\/a><\/td><td>Entrepreneuerial Skills<\/td><td>10<\/td><td>\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/FunctionalMaths4N2138.doc\">4N2138<\/a><\/td><td>Functional Mathematics<\/td><td>5<\/td><td>\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/GeneralOfficeSkills4N1116.doc\">4N1116<\/a><\/td><td>General Office Skills<\/td><td>10<\/td><td>\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/InformationTechnologySkills4N1125.doc\">4N1125<\/a><\/td><td>Information Technology Skills<\/td><td>10<\/td><td>\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/Irish4N1179.doc\">4N1179<\/a><\/td><td>Gaeilge<\/td><td>10<\/td><td>\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/Mathematics4N1987.doc\">4N1987<\/a><\/td><td>Matamaitic<\/td><td>10<\/td><td><p>A\u00a0set of Formulae and Tables at examination<\/p>Calculators available to each candidate at examination<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/PersonalEffectiveness4N1132.doc\">4N1132<\/a><\/td><td>Personal Effectiveness<\/td><td>10<\/td><td>This descriptor will deactivate in June 2026.\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/Spanish4N1178.doc\">4N1178<\/a><\/td><td>Spanish<\/td><td>10<\/td><td>\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/SpreadsheetMethods4N1120.doc\">4N1120<\/a><\/td><td>Spreadsheet Methods<\/td><td>10<\/td><td>This descriptor will deactivate in June 2026.\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/Teamworking4N1169.doc\">4N1169<\/a><\/td><td>Teamworking<\/td><td>10<\/td><td>\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/TourismVisitorCare4N0628.doc\">4N0628<\/a><\/td><td>Tourism Care<\/td><td>10<\/td><td>\u00a0<\/td><\/tr><tr><td><a href=\"https:\/\/loetb.ie\/wp-content\/uploads\/2025\/restricted\/QQI\/Level 4\/Level 4 Minor\/WordProcessing4N1123.doc\">4N1123<\/a><\/td><td>Word Processing<\/td><td>10<\/td><td>This descriptor will deactivate in June 2026.\u00a0<\/td><\/tr><tr><td colspan=\"4\"><strong>Total credits required for Certification in the Major Award = 90<\/strong><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Download the Programme Descriptor here Click on the component code\u00a0below to download an individual component Code Title Credit Specific Validation Requirements The following programme modules must be included 4N1989 Customer Service 10 \u00a0 4N0623 Hotel Front Office Operations 20 A computerised property management system 4N1131 Personal and Interpersonal Development 10 \u00a0 5N2078 Tourism Principles and [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":5850,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"left-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"normal-width-container","site-content-style":"default","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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